Enterprise-grade security you can trust
Your data is protected with industry-leading security standards. We've built Lumro with security at its core, so you can focus on growing your business.
Three pillars of security
Every aspect of Lumro is designed with these core security principles, ensuring your business and customer data is always protected.
Data Privacy & Ownership
Your data remains yours. We never sell, share, or use your customer data for our own purposes.
- Customer data never leaves your control
- Granular permissions and access controls
- Right to deletion and data portability
- Clear data retention policies
AI Model Safety & Control
Your business data trains only your agents. Never shared with external AI models or providers.
- Isolated model training environments
- Your data never trains external models
- Content filtering and safety guardrails
- Model behavior monitoring and alerts
Global Compliance Ready
Built to meet international standards including GDPR, CCPA, SOC 2, and industry-specific requirements.
- GDPR and CCPA compliance built-in
- SOC 2 Type II certified
- HIPAA-ready for healthcare
- Regular compliance audits and updates
How we keep your data secure
Multiple layers of protection ensure your business data and customer information remain safe, private, and under your control at all times.
End-to-end encryption
All data is encrypted at rest and in transit using AES-256 and TLS 1.3.
Multi-factor authentication
Required for all team members with support for TOTP, SMS, and hardware keys.
Infrastructure security
Hosted on AWS with VPC isolation, DDoS protection, and automated security updates.
Access controls
Role-based permissions with principle of least privilege and audit logging.
Backup & recovery
Automated daily backups with point-in-time recovery and disaster recovery plans.
Security monitoring
Real-time threat detection with automated incident response and 24/7 monitoring.
Data portability
Export your data anytime in standard formats. Your data, your choice.
Granular permissions
Control exactly who can access what data with role-based permissions.
Audit trails
Complete visibility into who accessed your data and when.
Data deletion
Request complete data deletion with verification and compliance.
You stay in control
Your agent is your assistant, not your replacement. With Lumro, your AI agent works autonomously, but you're always in the loop with complete oversight and control.
"We believe data ownership is a fundamental right. That's why we've built Lumro to ensure you maintain complete control over your business and customer data."
— Lumro Team
Questions about security?
We're transparent about our security practices. Here are answers to the most common questions about how we protect your data.
All data is encrypted using AES-256 encryption at rest and TLS 1.3 for data in transit. Encryption keys are managed using industry-standard key management systems with regular rotation.